Legal Writing in the Age of iPads

In the past few years, the strangest things have started appearing in appellate decisions: images. That has been seen as so revolutionary that it has been widely covered in the legal press, with 7th Circuit opinions authored by Judge Richard Posner (as is often the case) drawing the most attention. The question is: why are judges now inserting images into their opinions?

The answer may be that astute judges are responding to the changing environment in which their opinions are being read. Appellate court opinions have been accessible online for years, and they are now more commonly read on "screens" -- computers, iPads/tablets, and smartphones -- than in books. And studies have shown that we read differently when looking at a screen than when looking at printed text on paper.

For example, here's how scientists say our eyes track the data on a webpage:

http://www.usability.gov/images/fpattern.JPG

Notice the concentration of red on the left hand border of the page created by the eye searching down the page for its structure. Note also how the eye tends to skip around.

Astute legal writers -- especially appellate lawyers -- would be wise to take note of how different the reading experience is on a screen, and to take it into account when drafting court submissions. That point was persuasively made during a presentation at the Florida Conference of District Court of Appeal Judges last fall (which I and other members of the Florida Bar's Appellate Practice Section were fortunate enough to attend).

Judges (and their clerks) are increasingly reading appellate briefs and other court submissions on computer screens, and when travelling, on iPads, Kindles and other e-readers, or on smartphones. (An informal survey during another presentation at the conference revealed Florida appellate judges to be tech-savvy and partial to iPhones and iPads, although Android phones were also represented).

The trend toward screen-reading will only increase now that e-filing is replacing paper filing.

In order for an appellate brief or any piece of legal writing to be persuasive, it must command the reader's attention. And to get and keep a reader's attention when he or she is reading on a screen, attorneys need to adopt the format of their documents to fit the environment.

How? In much the same way as one makes a webpage easy to read and engaging. Here are some suggestions:

  • Add spacing -- Text is easier to read when it is surrounded by white space. Increase margins.  Large block paragraphs extending from margin to margin are a relic of book reading. They are difficult to digest when read on a screen, particularly when read on a Kindle or similar e-reader.
  • Shorten the paragraphs. Not only do shorter paragraphs make the document more palatable to the eye (and increase white space), but they also account for the attention span issues that have been engendered by the digital age.
  • Use headings more liberally. Effective headings are alot like soundbites -- they grab the reader's attention and drive home the point quickly before that attention is lost. Hopefully, they also encourage the reader to continue to read and pay attention.
  • Insert document bookmarks. If you've opened a .pdf of a recent Florida Supreme Court opinion, you may have noticed a menu bar on the left hand side mapping out the sections of the opinion. Document bookmarks help the reader to get a feel for the overall structure of the document. They also help the reader to easily navigate between sections and arguments. When the reader must scroll up and down the screen to find sections, a traditional table of contents is a much less helpful roadmap than a bookmarks bar, where the reader can click right on the section he or she is looking for.

And finally there's the most radical idea: illustration with images. This practice is the most obvious concession to the effect the internet and it remains relatively unorthodox and somewhat controversial. So a fair amount of tact and judgment is needed.

But when used appropriately, tactfully, and sparingly, images can be highly effective. (If the picture is worth 1000 words, it can also help to make the brief shorter, which judges always appreciate). If nothing else, images command attention. Just ask Judge Posner. 

Home Away From Home: 11th Circuit Finds Care by Facility Staff Is Covered "Home Healthcare"

The 11th Circuit is back in full swing releasing opinions after a brief hiatus during the holiday season. Among the decisions handed down last week was Storcher v. Guarantee Trust Life Insurance Company, a decision on insurance coverage under a home health care policy.

At issue was whether a policy covering "[v]isits by a Home Health Aide to provide custodial care and other personal health care services specifically ordered by a Doctor” required the insurer to pay for care provided by the staff of an assisted living facility to a resident. The Eleventh Circuit held that it did.

That result may seem odd given that we often think of "home health care" as care provided to a patient living independently in a house or apartment, as contrasted with care administered in a hospital, nursing home, or similar facility. Assisted living facilities would seem to fall somewhere in between those alternatives.

But the court didn't confront the status of assisted living facilities head on, as the insurer conceded that the care was administered to Storcher was in his "home." The opinion does not disclose the policy's definition of "home," but I suspect that this concession was necessitated by a broad definition that (perhaps unintentionally) could not reasonably be said to exclude assisted living facilities.

Instead, the insurer tried to raise the issue from the other side, contesting coverage by arguing that the assisted living facility staff members who provided the care were not "Home Health Aides," i.e., employees of a "Home Health Care Agency." Unfortunately for the carrier (and fortunately for Storcher), however, that term was also broadly defined to include "a service or agency which is licensed by or legally operated in your state" except for Employment Agencies and Nurse Registries.

The insurer argued that this definition, and its exclusion of the two types of entities that were allowed to provide home health care without a license at the time the policy was issued, showed that the policy only covered care provided by licensed home health agencies. And the facility where Storcher was living was licensed as an assisted living facility, not a home health agency. (After the policy was issued, the home health agency statute, Florida Statutes Section 400.464, was amended to specifically exempt assisted living facilities from licensing under that statute so long as they are licensed as assisted living facilities.) So the carrier argued that since the assisted living facility wasn't licensed as a home health agency, the care it provided wasn't covered. 

But as in many cases where coverage is contested based on policy language that was assertedly intended to track statutory language, the 11th Circuit was unwilling to entertain that argument in the face of broad policy language that the court felt was unambiguous and had a simple meaning that did not explicitly so limit coverage. 

Florida's 3rd DCA Weighs in on PIP Reimbursement Limits After All

It looks like I spoke too soon. Not long after I wrote that the 3rd DCA would not be offering its view on when auto insurers may take advantage of the 2008 amendments to Florida's No Fault Law to limit personal injury protection reimbursements, declining to answer certified questions in  U.S. Security Insurance Company v. Professional Medical Group, Inc., the court decided to address the issue confronted by the 4th DCA in Kingsway Amigo after all. In Geico Indemnity Company v. Virtual Imaging Services, Inc. (released on November 30, 2011), the 3rd DCA answered a question certified as a matter of great public importance similar to the question in Kingsway Amigo (covered here):

May an insurer limit provider reimbursement to 80% of the schedule of maximum charges described in F.S. 627.736(5)(a) if its policy does not make a specific election to do so? 

Over Judge Rothenberg's vigorous 20 page dissent, Judge Cortinas, writing for the court majority consisting of himself and an associate judge, said no, agreeing with the 4th DCA that an auto insurer cannot limit reimbursements to 80% of 200% of the amount provided in Medicare Part B fee schedules unless the insurance policy states explicitly that this reimbursement methodology may be used.

The majority relied in part on Kingsway Amigo and the primary case that decision relied on, State Farm Insurance Co. v. Nichols, 21 So. 3d 904 (Fla. 5th DCA 2009), but diverged a bit from their reasoning. The primary thrust of the analysis in Geico deals with whether using the Medicare Part B-based reimbursement limits under section 627.736(5)(a)(2)(f) is an alternative to reimbursing for "reasonable" expenses per section 627.736(a)(1), or is merely a statutorily defined method of fixing what "reasonable" expenses are.

That question mattered because Geico's policies stated that it would pay, "in accordance with and subject to the terms, conditions, and exclusions of the Florida Motor Vehicle No-Fault Law, as amended...80% of medical expenses," with "medical expenses" defined as "reasonable expenses." So if 80% of 200% of Medicare Part B = reasonable expenses, then the policies could be characterized as stating that this reimbursement formula might be used. Judge Rothenberg agreed with Geico that this was the proper way to understand the statute and the policies, and as such, the policies could not reasonably be read to affirmatively elect to reimburse based on reasonableness rather than taking advantage of the Medicare Part B methodology.

The majority, however, understood section 627.736(5)(a)(2)(f) to offer an alternative option for calculating reimbursements:

Geico was faced with at least two ways of reimbursing reasonable medical expenses: (a) reimbursing Virtual Imaging for 80% of the amount billed, or (b) reimbursing them for 80% of 200% of the amount listed on the Medicare fee schedule.

At the very least, according the majority, the statute is ambiguous on this point. If it is ambiguous, then the policies, which incorporate the statute by reference, are also ambiguous. And when an insurance policy provision is ambiguous, i.e., susceptible to two reasonable interpretations, Florida law requires courts to adopt the interpretation that favors coverage. Thus, the majority concluded that the policies had to be understood as not allowing Geico to limit reimbursements based on Medicare Part B rates.

Judge Rothenberg disagreed, explaining that prior to the 2008 amendments, insurers could anyway have reimbursed based on Medicare Part B if they stated in their policies that they would use that methodology. In her view, the point of the 2008 amendments was to avoid litigation over what reimbursement amounts were "reasonable," by giving insurers "safe harbor" amounts (80% of 200% of Medicare Part B amounts) that the statute deems to be per se reasonable. As such, there aren't alternative options for reimbursing providers under PIP; there's only one: paying "reasonable" rates. Using the Medicare schedules is simply a safe harbor for determining what "reasonable" means.

The Bottom Line

The result in Geico obviously reinforces the 4th DCA's decision in Kingsway Amigo, and avoids the inter-district conflict that insurers might have hoped would lead the Florida Supreme Court to take up these issues in Kingsway Amigo (or Geico). Given that the issue has been certified as an issue of great public importance by at least two trial courts, Geico's best hope might be in trying to convince the 3rd DCA to do the same, which would seem its best available route to the Supreme Court.

The 3rd DCA's decision may also may make it more difficult to convince other DCAs to reach a different result from the 4th DCA if and when they confront the issue addressed in Kingsway Amigo. On the other hand, ithe fact that a District Judge has now issued a long, reasoned explanation (albeit in dissent) for why the opposite result should be reached might give other District Judges reason for pause.

But pending further developments, Kingsway Amigo and Geico are effectively the law of the land throughout Florida, so section 627.736(5)(a)(2)(f) cannot be used to limit reimbursements unless the insured's policy states that those limits will be used. And insurers that want to take advantage of the statutory maximums going forward should ensure that their policies unambiguously disclose the intent to do so.

Subsequent Developments Leave Kingsway Amigo v. Ocean Health Intact, For Now

I'd be surprised if any 2011 decision of Florida's appellate courts has drawn more attention in legal, medical, and insurance professional circles than the Fourth District Court of Appeal's decision in May (covered in this post) in Kingsway Amigo Insurance Company v. Ocean Health Inc. In case you missed it (i.e. you either aren't a PI or insurance defense lawyer, a doctor that treats accident victims, or insurance company employee or you are and have been living in a cave for the last 6 months) the 4th DCA held in Kingways Amigo that auto insurers cannot rely on the 2008 amendments to Florida's No Fault law (PIP) that allow PIP reimbursement rates to medical providers to be limited to 80% of 200% of Medicare Part B reimbursement amounts unless the applicable insurance policy says explicitly that providers' reimbursement rates may be so limited. 

There have been several further developments in and related to that litigation:  

  1. The court's decision has caused considerable angst to Florida automobile insurers, with 5 of them submitting amicus curiae briefs in support of Kingsway Amigo's motion for rehearing and rehearing en banc by tthe 4th DCA.  Nonetheless, the 4th DCA denied the motions.  The 4th DCA's decision has now become final, and is reported at 63 So.3d 63.
  2. As noted in the comments to my prior post on the case, the same issue had been teed up for the 3rd DCA in U.S. Security Insurance Company v. Professional Medical Group, Inc., raising the possibility that a decision in that case could either (a) solidify the 4th DCA's holding if the 3rd DCA came out the same way; or (b) create a conflict among the Districts that would confer discretionary jurisdiction for Supreme Court review if the 3rd DCA disagreed with the 4th.  But earlier this month the 3rd DCA declined to do either one, and relinquished jurisdiction over U.S. Security.  Its reason for doing so appears to be that the parties' briefing and oral argument revealed that the case was too "fact-specific." 
  3. Having been denied rehearing by the 4th DCA, and without the benefit of a conflicting (or any) decision in U.S. Security, Kingsway Amigo has asked the Florida Supreme Court to accept review over the case.  It argues in its October 17, 2011 Brief on Jurisdiction* that the 4th DCA's decision conflicts with statements by other Districts in certain cases involving the PIP statute.  Ocean Health replies in its own Brief on Jurisdiction that there can be no direct and express conflict between Kingsway Amigo and any of the cases cited by the insurer because none of those decisions addressed the precise issue confronted by the 4th DCA, and, in fact, Kingsway Amigo addressed a matter of first impression in Florida appellate courts.  Ocean Health even goes so far as to request that Kingsway Amigo be ordered to pay for its attorney's fees.

FWIW, I don't think the Florida Supreme Court is particularly likely to accept review of Kingsway Amigo.  But the issue in dispute isn't going away, and may well make it to the Court eventually, as I expect that other Districts will weigh in on the issue sooner or later. 

*  To request discretionary review by the Florida Supreme Court, parties generally must file a Notice to Invoke Discretionary Jurisdiction and a brief explaining why the Court has jurisdiction over the case and why it should choose to exercise that jurisdiction.  The opposing party may then file an answer brief addressing those issues.)          

FL Supreme Court Reads Household Exclusion to Extend Beyond Named Insureds' Household

The Florida Supreme Court returned from its summer hiatus last week with its first regular release of opinions since July 8, and sent this message: when the grandkids come to visit, don’t let them drive your car! 

Among the new opinions released on Thursday, August 25, 2011 was State Farm Mutual Automobile Insurance Co. v. Menendez, which resolved a split between the 3rd and 4th DCAs on the application of so-called “Household Exclusion” clauses in auto insurance policies when an accident occurs while an insured vehicle is being driven by someone who does not live with the policyholder, and a passenger who lives with the driver (but not the policyholder) is injured.

In Menendez, Grandma was the named insured under a State Farm policy and the vehicle’s owner. Granddaughter and her Mom and Dad (who lived with her, not with Grandma) went for a ride in Grandma’s car. Grandma let Granddaughter drive. Granddaughter got into an accident. Everyone was injured.

The question was: Was State Farm on the hook to indemnify their injuries? Under the Household Exclusion in the policy, State Farm was off the hook for coverage of injuries suffered by “any insured or any member of an insured’s family residing in the insured’s household.” The effect of the household exclusion is straightforward in the common scenario, where a named insured (Grandma) is driving, and a family member who lives with her (e.g., Grandpa) is injured. The Household Exclusion operates to exclude coverage for Grandpa's injuries.

But the situation in Menendez was trickier, because Grandma’s policy also indemnified her for accidents that might occur while her car was being driven by someone who borrowed it. And to that end, the policy defined the term “insured” as including “any other person while using such a car” with the named insured’s consent.

The good news for Grandma is that when Granddaughter was driving Grandma’s car, she was considered to be an “insured” under the policy, so State Farm, not Grandma, would be on the hook for claims by injured third parties. The bad news for Grandma is that since Granddaughter is an “insured,” her injuries aren’t covered under Grandma’s policy.

The question was whether the Household Exclusion also precludes coverage of injuries to family members who don't live with the named insured but do live the authorized borrower of the car who is deemed to be an "insured" under the policy.  In other words, were the injuries suffered by Granddaughter’s Mom and Dad, who lived with her, but not Grandma, excluded from coverage by the Household Exclusion? 

The Supreme Court unanimously held that they were.  Like most appellate decisions in insurance coverage disputes, the discussion began and ended with interpreting a single phrase, in this case the Household Exclusion's wording that it excluded injuries to "“any member of an insured’s family residing in the insured’s household.” 

The court had little trouble concluding that this phrase "unambiguously excludes coverage for any bodily injury claims asserted by members of a permissive-driver insured‟s family residing in the household of the permissive-driver insured."  That conclusion followed naturally from the policy's definition of the term "insured" as including permissive drivers such as Granddaughter as well as the named insureds.  "Named insured" was a separately defined term under the policy, so the clause would have used that term if only the members of the named insured's household were to be excluded.   

Although Grandma’s side (as well as the trial court and the 3rd DCA) thought it significant that the phrase referred to family members of "an insured" but used the term “the insured” when referring to who those family members must live with to be excluded, the Supreme Court found that distinction unimportant.  The policy used the phraseology of "an insured" and "the insured" interchangeably, it said, so there was no reason to think that using "the insured" in this phrase signified that only members of the named insured's household were excluded. 

Given this unanimity and what seems like a pretty straightforward construction of the policy terms, you might ask why the 3rd DCA (and trial court) didn't reach the same result.  My hunch -- and it's only a hunch -- is that it may have had something to do with the commonly understood notion of what household exclusions are supposed to do.  

That is to say those exclusions have historically been understood to be directed at excluding claims by immediate family members against the policy owner (e.g., my daughter sues me for injuries she suffered in an accident we got into while I drove her to school), which due to both parties being part of the same economic unit, is a lot like suing yourself and carries the potential for fraudulent and/or collusive claims. 

But suppose I lend you my car, which I know has faulty brakes.  When the brakes inevitably fail, you get into an accident.  After taking your daughter home from the hospital, you sue me for negligently causing the injuries your daughter suffered in the accident.  Now it seems a lot less intuitive that your claims should be excluded from coverage.  In that scenario, the fraud/collusion rationale doesn't apply, and it makes a lot less sense to exclude coverage of your daughter's injuries simply because she lives with you.  There's also the anomaly that resulted in Menendez case that if Grandma had driven rather than riding shotgun, Mom and Dad's injuries would have been covered, because Granddaughter wouldn't have been an "insured," and they didn't live with Grandma.     

It's hard to know whether those types of considerations played any role in the courts below, but they obviously didn't sway any of the Supreme Court justices. Instead, Menendez joins a long list of decisions showing that when it comes to interpreting insurance policies, about the only thing the Court cares about is the literal meaning of the words and phrases used in the policy. Whether or not that may lead to counterintuitive results.

But if Grandma had simply driven instead of letting Granddaughter do it, everyone's injuries would have been covered, except of course for Grandma's injuries.  So the other lesson here for grandparents is not to let your grandchildren drive when they come to visit.  Or make sure they don't get into accidents.

Illegal Immigrant Workers' Comp Claimants Win 2 Rounds in the 1st DCA

It’s hard to confuse the First District Court of Appeal of Florida (in Tallahassee) with its namesake in California. It’s even harder to confuse with that court’s San Francisco neighbor, the U.S. Court of Appeals for the Ninth Circuit.  The 9th Circuit has a reputation (deserved or not) for issuing controversial decisions on hot button issues – often to the displeasure of the U.S. Supreme Court.

The 1st DCA (of Florida) has no such reputation. So some might be surprised by the outcome of two recent worker' compensation appeals (the 1st DCA has jurisdiction over all workers’ compensation appeals). In recent weeks, the 1st DCA has handed down decisions in two separate cases affirming the right of immigrants working in the U.S. illegally to receive workers' comp benefits.

In the first of those decisions, HDV Construction Systems, Inc. v. Aragon, No. 1D10–6401 (handed down on June 28, 2011), the 1st DCA held that an employer was on the hook for permanent total disability (PTD) benefits for an unauthorized worker because it knew or should have known that he could not work legally in the U.S., but continued to employ him anyway until he was permanently injured.

In the second, Garcia-Lopez v. Affordable Plumbing/Vinings Insurance Company, No. 1D10–4949 (issued on July 18, 2011), the 1st DCA required an employer to cover workers’ comp benefits for a Mexican immigrant (employed through a third party with knowledge of his status) who was underage in addition to lacking authorization to work in the U.S., rejecting the argument that he could only be compensated for lost income if he proved that he reported his income to the IRS.

What happened?  Has the ideological outlook of San Francisco overtaken Tallahassee?! I don’t think so, as I’ll explain below.

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A Primer on the New Privacy Rules for Florida Court Filings

Real electronic filing may finally make its way to Florida courts in the not-too-distant future.  But before that happens, the Florida Supreme Court wants to make sure that there isn't too much private information in court filings for the public to access.

On June 30, 2011, the Court adopted sweeping new rules about what information can and can't be put in the court file.  Florida litigators who want to avoid the sanctions that can be imposed for violating the new rules shouldn't wait too long to become familiar with them -- they are going into effect on October 1, 2011.

For the time being, the privacy rules don't affect criminal cases, for the most part, but they affect all civil cases.  And the reprieve in criminal cases isn't likely to last very long.

Here is a breakdown of the Rule changes you need to know:

Florida Rule of Judicial Administration 2.425

Rule of Judicial Administration 2.425, which was added by the Court’s June 30, 2011 Amendments, contains the overarching principles. So if you learn that Rule (and remember to apply it in whatever context you find yourself) you'll be most of the way there. But one caution: Rule 2.425 only states a default rule -- it gives way to conflicting Rules, statutes, and orders.

This chart spells out the types of information that are subject to Rule 2.425:

Restricted Info:     Can include in a filing?           Exceptions:

Child's Name           Initials only                        Orders re: time-sharing, parental
                                                                   responsibility, or child support. 
                                                                   Any document re: child's ownership of real property.

Birthdates               Year only                           Any party's full birthdate in writ of attachment
                                                                   or notice to payor. Child's full birthdate when
                                                                   necessary for jurisdiction.
Social Sec. #s              No                               General exceptions
Bank Account #s           No                               General exceptions
Credit/Debit Card #       No                               General exceptions
Charge Account #          No                               General exceptions
Drivers License #          Last 4 digits only            General exceptions
Passport #                   Last 4 digits only            General exceptions
Taxpayer ID #              Last 4 digits only            General exceptions
Employee ID #             Last 4 digits only            General exceptions
Phone #                      Last 4 digits only            General exceptions
Insurance Policy #         Last 4 digits only            General exceptions
Loan #                        Last 4 digits only            General exceptions
Patient/health care #      Last 4 digits only            General exceptions
Customer Accont #        Last 4 digits only            General exceptions
Email address               Truncated                      General exceptions
User name                   Truncated                      General exceptions
Password                     Truncated                      General exceptions
PIN #s                        Truncated                      General exceptions
Other sensitive info:      Truncated as per court order

General Exceptions:

  • Statute, Rule or Order authorizes the inclusion of the information in a filing
  • Account number is necessary to identify property at issue in a case.
  • Information that is "relevant and material to an issue before the court." [!!! This looks to me like an exception that you could drive a truck through.  It'll be interesting to see how courts interpret it.]
  • Records in an administrative, agency, appellate, or review proceeding.
  • Information used by the clerk or the court for file and case management purposes.
  • Criminal cases are temporarily exempt.
  • Traffic court cases are temporarily exempt.
  • Small claims cases are temporarily exempt.

A Few Other Notes:

What effect does Rule 2.425 have on parties' ability to obtain a protective order?  According to the Rule itself, none.  But I'd be surprised if judges' opinions on what information should be kept private were not influenced by the views of the Supreme Court as expressed in Rule 2.425.

The Rule also claims that it "does not affect the application of constitutional provisions, statutes, or rules of court regarding confidential information or access to public information."  I'm not sure how that could be so, but again, we'll see how courts interpret that subsection.

The Court is also amending quite a few other Rules to accomodate Rule 2.425.  Changes are being made to the Rules of Civil Procedure, particularly with regard to filing discovery documents, the Family Law Rules of Procedure, the Rules of Appellate Procedure, Probate Rules, and to a lesser extent, Criminal Procedure and Small Claims Rules, as well as several forms.

The amendments to those rules and forms are listed below. 

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Malpractice Insurance Covers Client Trust Funds Lost in Scam, 11th Circuit Holds

If you’re like me, some mornings you’re greeted by an email that purports to be from a potential client (usually located in China, Hong Kong, or Japan) that reads something like this:

Dear Counsel [or Sir or some other generic greeting],

On behalf of XYZ Company, we request your legal services and possible representation on a Debt Recovery matter involving XYZ Company and a client in your jurisdiction.

Do let us know if you are currently accepting new clients. We look forward to a prompt response from you. Thank you very much.

Sincerely,

[Mr. ________

XYZ Company]

I’ll admit that the first time I received such an email years ago, I entertained the idea, for a brief moment at least, that maybe, just maybe, it was legitimate inquiry. But then my inner skeptic took over, and I went right to snopes.com or some similar site to see if scams of this type were going around. They were, of course.  I deleted the email and went back to the grind.

Now I just delete them as soon as they come in. As I’m sure you do. And as I thought every lawyer did.

But it seems that some lawyer or employee at a now-defunct central Florida law firm didn’t listen to his or her inner skeptic when he/she received one of those emails back in 2007. Giving that person the benefit of the doubt, let's assume these scams weren’t so well publicized back then.

The Scam

In any event, an inquiry came from Hong Kong asking the law firm to set up a U.S. subsidiary of a supposed Hong Kong parent company. The “client” subsequently sent a cashier’s check to the law firm for a bit more than $197,000. The lawyer deposited it in the firm’s lawyer’s trust (IOTA) account. Before the check cleared, the client told the law firm to wire $180,000+ to other foreign entities.

The law firm proceeded to follow the client’s directions. And because the law firm had enough funds from other clients in its IOTA account, the bank covered the wire transfers even though the original check hadn’t cleared. The “client’s” check, of course, never did clear.

The Insurance Coverage Dispute

Realizing it was short $180,000+ to its other clients, the law firm sought coverage from its malpractice insurer for their lost funds.  [I imagine the adjuster’s reaction went something like this: “You did what? You fell for one of those scams? And you want us to indemnify you for it?!”]

The insurer denied coverage. The law firm filed a declaratory judgment action in the Middle District of Florida. Judge Virginia M. Hernandez Covington granted summary judgment to the insurer.

In Nardella Chong, P.A. v. Medmarc Casualty Insurance Co., No. 10-12237, decided May 27, 2011, the Eleventh Circuit reversed.

The Coverage Issues

The law firm’s professional liability policy indemnified it for “Damages” – defined as “any compensatory monetary judgment or award, or any settlement consented to by the” insurer, resulting from alleged “negligent acts or negligent omissions,” in “the performance of or failure to perform ‘Professional Services.’”

“Professional Services” was defined as including, among other things:

“Services performed . . . for others as an attorney;” and “services as an administrator, conservator, receiver, executor, guardian, trustee, committee of an incompetent person, or services performed in any similar fiduciary capacity, but only for those services typically and customarily performed by and attorney.”

In both the district court and the court of appeals, the case came down to two issues:

1. Did the law firm’s acts and omissions occur in the course of performing "Professional Services"?

2. Did the money the law firm owed its other clients (i.e., the funds lost in the scam that it had to repay into its trust account) amount to “damages” as defined by the policy?

The district court answered “no” to both questions, but the 11th Circuit answered “yes.”

The Court's reasoning, and my analysis, is below.

 

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FLORIDA'S 4TH DCA SAYS PIP POLICY PAYMENT TERMS TRUMP STATUTORY LIMITS

Building on its May 4, 2011 decision in MRI Associates of America, LLC v. State Farm Fire & Casualty Company, No. 4D10-2807, which I covered in this recent post, Florida’s Fourth District Court of Appeal issued a second major PIP decision on May 18, 2011, Kingsway Amigo Insurance Company v. Ocean Health, Inc., No. 4D10-4887.

As noted in my entry on that case, in MRI, the court interpreted medical providers’ obligations when submitting claims for reimbursement under PIP, holding that their claim forms must state not the amount they usually charge for the treatment at issue, but the exact amount the insurer’s policy requires it to pay.

In Kingsway, the 4th DCA dealt with the other side of the coin:  insurers' payment obligations.  The decision addresses when a PIP insurer can take advantage of Florida Statutes Section 627.736(5)(a)2, which was added in the 2007 amendments to the PIP statute. Subsection (5)(a)2 allows PIP insurers to “limit reimbursement to 80 percent of” the amount Medicare Part B will pay for the treatment, of if not covered by Medicare Part B, the reimbursable amount for the treatment under workers’ compensation.

The crux of the 4th DCA's holding was that an insurer cannot limit its reimbursement amounts as provided by the 2007 amendments unless the language of the patient’s auto insurance policy explicitly states that the insurer will do so. If not, the insurer must continue to reimburse medical providers for treatments at “reasonable” rates as defined under Subsection (5)(a)1.

The result was that Kingsway, the insurer, had to reimburse Ocean Health, the provider based on “reasonable” rates, not Medicare Part B rates. The court reasoned that because Kingway’s policy said only that it would reimburse at reasonable rates, the insurer, in effect, had promised to provide benefits at a higher level than the minimum required by statute.

Importing the 5th DCA’s reasoning in State Farm Florida Insurance Co. v. Nichols, 21 So.3d 904 (Fla. 5th DCA 2009), which involved homeowner’s policies, the 4th DCA held that when an insurance statute allows insurers to choose alternative methodologies for reimbursement, an insurer can only take advantage of the methodologies its policy allows.

Who Won?

On the surface, PIP medical providers might see Kingsway as a welcome decision in their favor after the unfavorable result in MRI. But on closer inspection, it's less clear that the decision benefits providers.

In the last paragraph of the decision, the court draws on the holding in MRI as support for its conclusion in Kingsway. If providers must submit claims for the exact amount the insurer is required to pay them (per the holding in MRI) the 4th DCA reasoned, then they must be able to look at their patients’ insurance policies and determine the methodology the insurer will use to pay them.

So Kingsway reinforces that medical providers will now have to consult each of their PIP patients’ policies in order to submit a claim for each treatment. MRI left open the possibility that a provider could avoid that burden by submitting all PIP claims at Medicare Part B rates (or where not covered by Medicare Part B, at workers’ compensation rates). But Kingsway appears to put the kibosh on that idea.

From the perspective of Kingsway and other PIP insurers, the immediate result is, of course, a loss.  PIP insurers will have to reimburse some medical providers based on “reasonable” rates, which, presumably, will generally be higher than Medicare Part B and/or workers’ compensation reimbursement rates they'd prefer to use.

But I expect that the impact of this decision will be short-lived. Any Florida Auto Insurer that has not yet changed its policy forms to explicitly incorporate the power to limit reimbursement based on the 2007 amendments is now on notice to do so.  I’m sure they will make those changes in short order.

So it won’t be long until all medical providers can safely assume that all PIP insurers will pay them based on Medicare Part B and/or workers' compensation rates, and return to submitting claims without consulting the payment terms of their patients’ PIP policies.  And all PIP insurers will be able to rest assured in reimbursing providers at those lower rates.

Swift and Automatic Payment of Florida PIP Claims? 4th DCA Says Not So fast.

The Florida Motor Vehicle No Fault Law has been described over and again by the Florida Supreme Court as designed to “provide swift and virtually automatic payment” for medical treatments to car accident victims “so that the injured insured may get on with his life without undue financial interruption.”  [E.g., Custer Med. Ctr. v. United Auto Ins. Co., No. SC 08-2036, 2010 WL 4340809]. 

But under recent 4th DCA decisions, payment of Personal Injury Protection (PIP) benefits for medical treatment seems anything but “virtually automatic.”  For every PIP claim they submit, providers are now responsible for knowing in advance, and specifying on their claim forms, the exact amount the insurer is required by law to pay for the treatment at issue.  Getting paid from PIP benefits has thus become even harder than claiming payment from standard health plans. 

 Background – the PIP Statute

In case you need a refresher on the PIP payment procedure (codified at Florida Statutes Section 627.736) here’s my simplified gloss:

1. Insured accident victim sees medical provider.

2. Medical provider must notify the accident victim’s car insurer of the fact and amount of the claim within 35 days of treating the insured (or must give notice of starting treatment within 21 days, and submit bills within 75 days);

a. On an approved standard claim form that includes the amount of the claim and the provider’s medical license information;

b. Charging the insurer and the insured “only a reasonable amount,” determined by looking at the provider’s usual charges for the services in question, other providers’ charges for those services, insurers’ fee schedules, and other information; (More on this detail later).

3. Insurer reimburses medical provider;

a. A reasonable amount based on statutory criteria; or

b. May limit its payments to 200% of the amount allowed by Medicare Part B for non-hospital treatments, or if not covered by Medicare Part B, to 80% of the maximum amount allowed for workers’ compensation claims.

4. The insurer must pay within 30 days of receiving “reasonable proof of such loss and the amount of expenses and loss incurred which are covered by the policy.”

5. Payment is “overdue” if not made within 30 days, unless “the insurer has reasonable proof to establish that the insurer is not responsible for the payment.”

6. If the insurer doesn’t pay the provider, the provider must send the insurer a demand letter.

a. The demand letter can’t be sent until the payment is “overdue”; and

b. Must “state with specificity” the name of the provider that treated the insured and “each exact amount, the date of treatment, service, or accommodation, and the type of benefit claimed to be due.”

7. If the insurer pays in response to the demand letter, it must pay also pay a 10% penalty, up to $250.

8. If it still doesn’t pay, the provider or insured can sue, and if successful, recover the claimed amount, the 10% penalty, and attorneys’ fees.

In other words, at first glance, PIP appears to work like other health insurance.   The provider submits a claim, the insurer determines whether it’s covered, and if so, it pays.  One would assume that the amount the provider may charge may be greater than the amount the insurer deems to be reasonable or whatever other measure it uses to value claims, and that the insurer will pay less than the amount billed.   The difference is that PIP is “swift” and “automatic”: coverage is automatic up to $10,000 regardless of fault; time periods are shorter; there are penalties for paying late, and there’s a procedure for resolving disputes quickly. 

Does the PIP Statute Seek to Prevent Providers From Asking for Too Much?

In its May 4, 2011 decision in MRI Associates of America, LLC v. State Farm Fire & Casualty Company, No. 4D10-2807, the 4th DCA held that the PIP statute streamlines payment procedures in another way: By eliminating “gamesmanship” in the prices providers charge for treatment.

The result of MRI is perhaps not a shock for providers in Palm Beach County that regularly treat PIP insureds, because the Palm Beach Circuit Court reached the same result in an influential 2007 decision. (Because PIP cases by definition, involve less than $10,000 in controversy, in Florida’s court system structure, they are tried in County Courts. Three-judge panels of Circuit Court judges hear most appeals and often have the final word on PIP issues.)

But other providers may be surprised to learn that if they want to get paid by a PIP insurer, they will have to submit a claim stating not the amount the provider charges for treatments, but the amount the insurer will pay for the treatments under its policy.

The Facts Underlying the MRI Decision

The provider in MRI submitted claims of $1816.17 and $1707.33 for administering MRIs to the insured.  The insurer denied the claims.  The provider then sent a demand letter restating the charges claimed.  The demand letter also said the amounts of the claims “if Paid at 80%,” would be $1146.22 (which is actually 80% of $1432.78) and 1061.31 (80% of $1326.64).

The Holding of MRI

The 4th DCA held that the provider’s demand letter was premature, because despite the passage of more than 30 days since the provider billed the insurer, payment to the provider wasn’t “overdue.” Why not? According to the court, the provider had never the insurer “notice of the amount due” for treating the insured.

True, the provider had submitted a claim form to the insurer. But, the court explained, the claim form request payment of the amount charged by the provider, not “the exact amount owed under the statute”, which the court said, at that time was capped at 175% of the Medicare Part B maximum in 2001. So the claims did not give the insurer “written notice of the fact of a covered loss and of the amount of” the loss. Without that notice, no payment ever became overdue.

While unstated in the court’s opinion, if no payment became ever overdue, no payment ever became due either. And since 35 (or 75) days have passed since the treatment, the result of the 4th DCA’s holding seems to be that provider is out of luck – and the insurer is off the hook.

The Court’s Reasoning

Here’s the rub. The court took a circuitous route to reach its conclusion. That’s because subparagraph (5)(d) sets forth the claims procedure and doesn’t say that claims must “specify the exact amount owed under the statute.” It only says that the provider must completely fill out one of the approved standard claim forms and submit it within the specified time period.

It’s only in describing the requirements of demand letters, in subparagraph (10) that the PIP statute requires the provider to “state with specificity” the names of all treating medical providers and to provide “an itemized statement specifying each exact amount…claimed to be due.”

But the 4th DCA held that both claim forms and demand letters, based on the reasoning of a Palm Beach County Circuit Court decision in an appeal from County Court. The analysis involves two steps. First, the 4th DCA read subparagraph (10)’s “exact amount…claimed to be due” language as requiring demand letters to state not the amount of the provider’s charges, but “the exact amount owed under the statute” per the insurer’s policy.

Then the court observed that subparagraph (10)(b)3 says that a completed claim form “may be used as the itemized statement,” required in a demand letter. If it can be used for that purpose, the 4th DCA reasoned, a completed claim form, must also state the “exact amount owed under the statute.”

My analysis below the fold.  

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